jeudi 17 septembre 2009

crédit responsable ?

Chase lance une carte de crédit responsable. Vous choisissez quelles catégories d'achat sont en "débit" et / ou celles à crédit (transformées en un mini pret personnel classique). Un double effet kisskool: Etre "responsable" et lutter contre les debit cards qui font plus que grignoter le marché des cartes de paiement.

The Era of Responsible Credit Card Borrowing Begins Today

by Bryan Derman on September 15, 2009 source: http://paymentsviews.com/author/bryan/

Chase Blueprint brings new transparency and consumer control to credit cards

Today’s announcement of the new “Blueprint” functionality by Chase Card Services represents a significant generational inflection point in the evolution of the US credit card business.... The innovations Chase is introducing will likely usher in a new period of “responsible borrowing,” where consumers are evolving from a mindset of “revolve everything and make the minimum payment” to one where the convenience of card payment for everyday spending is logically segregated from the occasional need to finance purchases of more expensive goods and services.

Today, Chase is introducing a new set of features under the “Blueprint” banner designed to create a far more transparent and controllable relationship with its 20 million credit card customers. Through the Chase.com website and its call centers, cardholders will be able to access four important new features that Chase calls: (1) Full Pay, (2) Split, (3) Finish It, and (4) Track It. Lets take a look at what each one offers.

Full Pay allows cardholders to designate certain categories of card spending that they wish to repay in full each month and automatically makes these purchases part of the minimum balance to be paid each month. It seems likely that many consumers would opt for full payment of everyday purchases (groceries, gasoline) and recurring expenditures (phone bills, utilities, subscriptions), while reserving their revolving credit facilities for major purchases. This capability not only facilitates more prudent financial management by consumers but might also bolster the credit card’s faltering position as a convenient payment tool.

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Well, the inability of credit card executives to answer their own question has helped shift dramatic amounts of spending from credit to debit cards, dragging millions of dollars in interchange revenue along with it. At last, with Full Pay, Chase is telling its customers that just because they are revolving a balance, they don’t automatically have to incur finance charges from day one on subsequent purchases when paying with their credit cards. Simple but important.

Split is the logical counterpart to Full Pay, allowing the consumer to designate a certain portion of his balance (presumably those corresponding to a durable purchase like a major household appliance or a vacation bill) and arrange a set of structured payments to repay it. The consumer can either designate a certain specific monthly payment or a period of time over which he wants to repay the balance. Chase.com does the calculations and highlights the payment on future statements and online.


In effect, Chase is taking a piece of the credit card’s revolving balance and converting it to what used to be called an “installment loan” (an old and completely under-nourished banking product that was shunted aside years ago in favor of the greater flexibility – and profitability — of revolving credit cards). No lender would ever grant you a car loan that revolved forever with no repayment schedule (and where minimum monthly payments barely contributed to principal repayment), but credit card issuers have done exactly that for years on all kinds of other large purchases (plasma TVs, airline tickets, medical bills, etc.).

A similar installment payment feature was introduced some years ago by Bank of Ireland in the MasterCard product it co-brands with the U.K. Post. I’m told (anecdotally) that uptake of that product has not been significant, perhaps because of limited marketing efforts. Hopefully Chase will put greater focus on its version of this very sensible feature. I also note that the UK Post card offers a greatly reduced interest rate on the amortizing portion of the credit facility, something Chase might also offer given that credit losses should be far lower on this portion of the consumer’s credit line.

Finish It is a feature very similar to Split. It allows the consumer to designate all or a portion of an existing revolving balance for movement to a structured repayment schedule that allows the consumer to determine when they will be out of debt. Easy, simple, transparent, consumer-friendly. Enough said.

Track It is Chase’s term for the set of enhanced statements and website reporting tools designed to help consumers understand their historical spending patterns and where they stand against any structured repayment plans they have established. We have certainly noted with interest the growing popularity of online financial management services (Mint.com, Wesabe, etc.), which are in part manifestations of the “tricks and traps” mentality of some card issuers. Maybe Chase’s new Track It feature and, indeed, Blueprint overall tells us that the folks up at headquarters are beginning to get the message about the value of online financial management.

There‘s a high likelihood that other credit card issuers will take note of these features and feel some competitive pressure to provide similar features, if not more innovative ones to demonstrate their sensitivity to some pretty clear customer needs.

Debit card issuers (including those in the same bank!) should also be pondering their response. Selective credit extension – particularly in the installment loan category – seems like an obvious early opportunity.

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